Privacy Policy

Last Updated: July 17, 2025

At Hollen Industries, we are committed to safeguarding your personal privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, you consent to the practices described in this policy.

We collect various types of information to provide and improve our services to you:

• Personal Identification Information: This may include your name, email address, phone number, mailing address, job title, and any other personal details you provide when registering for services, filling out forms, or contacting us.
   

• Payment Information: When purchasing services or products from us, we may collect financial data such as credit card numbers, billing addresses, and payment histories. This information is securely processed by third-party payment processors and is not stored on our servers.
   

• Technical Data: This includes information about your device, browser type, operating system, IP address, cookies, usage data, and other diagnostic data that we collect automatically as you interact with our website.
   
• Cookies: We use cookies and similar technologies to track your interactions with our website. Cookies help us personalize your experience, analyze trends, and improve the functionality of our website.
   

We use the information we collect for the following purposes:

• To provide and improve our services: Your identification and financial data may be used to process transactions, fulfill your requests, and improve your experience with Hollen Industries.
   
• For customer support: We may use your data to respond to inquiries, resolve issues, and improve our customer service.
   
• To send marketing communications: If you have consented, we may use your email address to send you newsletters, promotional offers, and other marketing materials.
   
• For compliance with legal obligations: We may use your data to comply with applicable laws, regulations, and industry standards, including financial reporting and regulatory compliance.
   
• For security and fraud prevention: We may use your data for security purposes, including to protect against unauthorized access or attacks on our website, and to detect and prevent fraud.
   

We take the protection of your personal information seriously and implement various security measures to safeguard it:

• Encryption: We use encryption protocols to protect sensitive data transmitted over our website, including financial data.
   
• Access Control: We limit access to your personal data to authorized personnel only who need the information to perform their duties.
   
• Regular Audits: We regularly audit our security systems and practices to ensure the highest standards of data protection.
   

Despite our best efforts, no method of online transmission or storage is 100% secure. While we take reasonable measures to protect your personal information, we cannot guarantee its absolute security.

We may share your personal data in the following circumstances:

• With service providers: We may share your data with third-party vendors who perform services on our behalf, such as payment processors, IT services, and marketing agencies. These service providers are required to handle your data securely and only for the purposes outlined in this policy.
   
• For legal compliance: We may disclose your data when required by law, such as to comply with a subpoena, court order, or government request, or if we believe disclosure is necessary to protect our rights, the safety of others, or to investigate fraud.
   
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owners as part of the transaction.
   

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we will securely delete or anonymize it.

As a resident of Canada, you have certain rights with respect to your personal data:

• Access: You have the right to request access to the personal information we hold about you.
   
• Correction: You have the right to request that we correct any inaccuracies in your personal data.
   
• Withdrawal of Consent: You may withdraw your consent to our collection or use of your data at any time, though this may impact your ability to access some services.
   
• Opt-out of Marketing: You may choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
   
• Data Portability: In some circumstances, you may request to have your data transferred to another service provider.
   

To exercise these rights, please contact us at the contact information provided below.

While we operate primarily in Canada, your personal data may be transferred to and stored in other countries, including the United States, where data protection laws may differ from those in Canada. By using our services, you consent to the transfer of your data across borders.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top of the policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Hollen Industries

Email: hollenindustries@gmail.com
Phone: 780-974-2700

This policy ensures that Hollen Industries complies with PIPEDA and provides transparency about how customer data is handled, stored, and protected. Feel free to modify the specifics based on your company's exact needs and practices!